Safety During COVID-19

Here at Whistler Connection we are dedicated to providing a safe and comfortable service for all our guests.  We are following all guidelines from Worksafe BC, BCTA, Transport Canada and the PTB to ensure the highest standards possible. Please bear with us as we adapt our service to the lessening restrictions in British Columbia.

As a part of our revised procedures to provide a high quality and safe service we have outlined some new operational standards below:

• If you are showing symptoms of COVID-19 or another communicable disease, please stay home. Call your doctor, local public health or call 8-1-1.
• If you have been in contact with someone who has COVID-19 or is showing symptoms of COVID-19 in the last 14 days, please call us to change your reservation or cancel.
• When you have cleared customs and collected your luggage at the airport please call 604-418-2448 or email yvr@whistlerconnectiontravel.com to check in and receive your boarding instructions.
• Please respect the personal space of others while waiting to board your vehicle. If in doubt, stay at least 2m away from others and show kindness to all.
• Please follow driver instructions for loading the vehicle.
• Hand sanitizer will be provided by the driver on request.
• Whilst on the bus it is mandatory that all passengers wear a face mask.
• We recommend that our drivers wear a face mask but it is not mandatory.
• Proof of vaccination is not required to use our service.
• We continue to follow a thorough cleaning procedure prior to each trip and at the end of each trip.
• When arriving at your destination please stay seated.  The driver will open the door and collect your luggage.  They will put it on the curb side for your collection.  Please keep your distance while they do this.

We welcome all feedback.  Please feel free to call or email.

Thank you and we look forward to seeing you again.

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